Terms & Conditions

Effective Date: 15 October 2026

Welcome to GSM KING Tools, accessible at https://gsmkingtools.com/. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through it.

By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

1. About Our Business

GSM KING Tools provides mobile phone repairing tools, electronic equipment, accessories, and other products listed on our website. Where offered, digital products, software licences, activation services, or related services will be subject to the specific descriptions and conditions displayed before purchase.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law. If you are placing an order on behalf of a business, you confirm that you are authorised to do so.

3. Products and Descriptions

We make reasonable efforts to ensure that product descriptions, specifications, images, availability, and prices are accurate.

However, actual product appearance, packaging, or minor specifications may vary from images displayed on the website. Customers should review product compatibility, technical specifications, and included accessories before placing an order.

If a material product listing error is identified, we reserve the right to contact the customer to resolve the issue or cancel the affected order and provide an applicable refund.

4. Pricing and Taxes

All prices will be displayed on the relevant product pages in the stated currency, ordinarily Indian Rupees (INR).

Applicable taxes, shipping charges, and other mandatory fees will be disclosed at checkout or otherwise before the order is confirmed.

We reserve the right to update product prices and offers. A price change will not alter an already confirmed order unless a correction or other change is permitted by applicable law and appropriately communicated to the customer.

5. Orders and Order Confirmation

Placing an order constitutes an offer to purchase the selected products.

An order is subject to availability, payment verification, and acceptance by GSM KING Tools. An automated order acknowledgement does not necessarily mean that the order has been finally accepted.

If an order cannot be fulfilled due to stock unavailability, a pricing error, a suspected fraudulent transaction, or another legitimate reason, we will notify the customer and arrange an applicable refund for any amount collected for the cancelled order.

Customers are responsible for providing accurate contact, billing, and delivery information.

6. Payments and Payment Security

We may offer payment methods displayed on the website, including online payment options through authorised payment service providers.

If PhonePe Payment Gateway is enabled on our website, eligible payments may be processed through PhonePe in accordance with the applicable payment provider terms.

Orders will be processed according to the payment status confirmed by the relevant provider. Customers must not share their UPI PIN, OTP, card PIN, or banking password with anyone.

If an amount is debited but the order is not confirmed, customers should contact us with the transaction reference so that the payment status can be verified.

7. Shipping and Delivery

Physical products will be shipped to the delivery address provided by the customer, subject to serviceability and product availability.

Estimated delivery times, shipping charges, and available delivery methods will be communicated on the website, at checkout, or through order updates, as applicable.

Delivery estimates are not guaranteed where delays arise from courier operations, weather, transport disruptions, or other circumstances beyond our reasonable control.

Customers should provide a complete and accurate address and remain available to receive the shipment.

Any missing, damaged, incorrect, or undelivered shipment should be reported to our customer support team as soon as reasonably possible.

8. Digital Products and Activation Services

Where software licences, digital activation products, credits, subscriptions, or similar services are offered, the applicable product description will specify the relevant access period, validity, compatibility, and delivery method wherever applicable.

Customers are responsible for checking device compatibility, account details, supported software versions, and other stated requirements before purchasing.

Digital products may be supplied electronically through an activation process, licence key, account access, email, or another stated delivery method.

Digital delivery timelines may depend on the relevant service provider. We will address non-delivery, duplicate transactions, or activation failures in accordance with the applicable product terms and Return & Refund Policy.

Customers must use all products and services lawfully and in accordance with the relevant manufacturer’s or service provider’s terms.

9. Cancellation, Returns, and Refunds

Order cancellations, product returns, exchanges, and refunds are governed by our separate Return & Refund Policy, available on our website.

Customers should review that policy before placing an order.

Nothing in these Terms & Conditions is intended to exclude or restrict any consumer right that cannot lawfully be excluded under applicable law.

10. Warranty and Product Support

Products may carry a manufacturer’s warranty or seller warranty where expressly stated in the product listing, warranty documentation, or invoice.

Warranty coverage, duration, exclusions, and claim procedures depend on the terms applicable to the specific product.

Customers should retain their invoices and contact customer support for warranty-related enquiries.

Damage resulting from misuse, improper installation, unauthorised modification, physical damage, or use contrary to product instructions may not be covered by a warranty, subject to the applicable warranty terms and law.

11. Customer Responsibilities and Prohibited Use

Customers agree not to:

• Use the website for fraudulent, unlawful, or deceptive activities.
• Provide false information or impersonate another person.
• Interfere with website security, servers, or other users’ access.
• Attempt unauthorised access to website systems or customer accounts.
• Copy, distribute, or misuse website content or intellectual property without permission.
• Use products, software, activation services, or credits to violate applicable laws or third-party rights.

We may restrict access or cancel affected transactions where reasonably necessary to address fraud, security risks, or unlawful activity, subject to applicable law.

12. Intellectual Property

Website content, including text, graphics, logos, design elements, and original materials, is owned by or licensed to the relevant rights holders.

Product names, trademarks, and logos belonging to third-party manufacturers remain the property of their respective owners. Their appearance on our website does not necessarily imply an official partnership or endorsement.

No website content may be reproduced or commercially exploited without the required authorisation.

13. Third-Party Services

Our website may rely on third-party payment gateways, courier companies, manufacturers, software providers, or other service providers.

Certain services may be subject to separate third-party terms. We will make reasonable efforts to assist customers with issues related to orders placed through our website, but third-party services remain subject to their applicable terms and conditions.

14. Limitation of Liability

To the extent permitted by applicable law, GSM KING Tools will not be liable for indirect or consequential losses arising from temporary website unavailability, third-party service interruptions, or events beyond our reasonable control.

Nothing in these Terms & Conditions excludes liability for fraud, wilful misconduct, or any liability or consumer right that cannot legally be excluded or limited.

Customers should use technical equipment and tools in accordance with the relevant safety instructions and manufacturer guidelines.

15. Privacy and Personal Information

The collection and use of personal information are governed by our Privacy Policy.

By using the website, you acknowledge that your information may be processed as described in that policy and in accordance with applicable law.

16. Changes to These Terms

We may update these Terms & Conditions to reflect changes in our products, services, business operations, or legal requirements.

The revised version will be published on this page with an updated effective date. Changes will apply prospectively to the extent required by applicable law.

17. Governing Law and Disputes

These Terms & Conditions are governed by the laws of India.

Any disputes will be addressed in accordance with applicable Indian law and the jurisdiction of competent courts, subject to mandatory consumer protection rights and applicable jurisdictional rules.

18. Contact Information

For questions regarding these Terms & Conditions, orders, payments, delivery, or customer support, please contact:

Business Name: GSM KING Tools
Website: https://gsmkingtools.com/
Email: info@gsmkingtools.com
Phone: +91 9571098135
Address: Shop No. 108, First Floor, Sethi Plaza, 18/2847 Beadonpura, Karol Bagh, New Delhi, India.

We will make reasonable efforts to review and respond to customer enquiries within an appropriate timeframe.